Talent & Culture

Remote Patient Monitoring

& Telehealth Monitoring Jobs

We invest in people, for people

Be a part of the team that strives to provide digital care and connectivity for every patient

Help patients enjoy better lives, at home. Tell us about yourself!

REACH OUT

Help patients enjoy better lives, at home.
Tell us about yourself!

REACH OUT

OUR MISSION

Who We Are

We are a collaborative and agile team digitizing remote care for physician groups demanding scalable, secure and patient-friendly solutions. We help patients live better, healthier and autonomous lives from the comfort and privacy of their homes. Learn more about our services

Man taking his blood pressure at home
Patient and doctor communicating on mobile

Why CareSimple

An increasing number of clinicians recognize the benefits of Remote Patient Monitoring and are looking to implement it into their practices, yet they face challenges. We strive to solve those challenges by providing the best RPM solution easy-to-use by both clinicians and patients—extending digital care and connectivity to those in need. Join us and be a part of the solution!

OUR TEAM

Culture

We put our culture and people first. If you ask anyone at CareSimple why they work here, the answer is inevitably the same: it’s the people. As such, we’ve created a culture where people feel empowered to make a difference; where we’re passionate about innovation and collaboration; and where we take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.

Physicians and business people having a meeting
diversity, inclusion

Diversity & Inclusion

We value the human spirit, intelligence and creativity, regardless of its ethnicity, gender identity, or religious beliefs. With these values deep rooted, we nurture our employees and act as collaborative partners with our customers and partners. We seek open, candid, direct relationships where listening to others is as important as expressing ourselves.

Remote Patient Monitoring Jobs

Contact [email protected] if you believe to be a good fit for any of the positions below.

Customer Success Specialist | United States

As Customer Success Specialist you will support the post-sales implementations including the setup of healthcare practices and the onboarding of patients, raising the level of engagements of CareSimple’s customers. You will proactively build and nurture solid relationship to ensure our customers achieve their desired outcomes and get the most value from our remote patient monitoring solutions and services at each stage and level.

To succeed, you’ll need an operational mentality, the drive to transform vision into reality and possess a unique blend of business and technical skills. You will spend time understanding our customers unique challenges and work with CareSimple’s cross-functional teams to provide solutions to remove any potential roadblocks. You will also create and implement a continuous feedback process to funnel our customers feedback and act on it to recommend improvements that will ensure our roadmaps are aligned with our customers success.

Responsibilities

  • Collaborate with the Customer Success team in delivering best-in-class customer service.
  • Answer incoming client calls and respond to their questions and/or transfer them to the appropriate department or service.
  • Occasionally make outbound calls to provide support, get more information or clarify details from clients.
  • Maintain internal customer records by updating account information on the CRM.
  • Support patient onboardings by managing daily order entries and ensuring that deliveries to our customers and patients are made on time.
  • Maintains visibility on the status of our highest priority orders and implement risk mitigation strategies to minimize the chance of delays.
  • Coordinate alongside the customer success and logistics teams the exception cases such as reshipments, replacements, same-day deliveries and returns.
  • Audit, maintain, and compile information from various sources to generate weekly and monthly reports.
  • Provide constructive feedback regarding current protocols, database(s), processes with the objective of identifying areas of potential process efficiencies/improvements.
  • Assist with a variety of scheduled and unscheduled projects that may occur within the department at any given time.
  • Other duties and tasks as required and assigned by the manager.

Qualifications

  • 2+ years of client/customer service experience in a pharmaceutical company, a medical device manufacturer, a healthcare payer or provider, or a combination of.
  • A demonstrated track record of client-facing patient support program success.
  • Analytical and detail-oriented, able to appropriately communicate detail to customers and other team members.
  • Demonstrated leadership and people skills to interact and influence decisions in a matrix environment, including colleagues, cross-functional teams, customers, and senior level leaders.
  • Self-starter with strong commitment to quality, strong problem-solving skills, and an ability to construct, deliver upon, and manage long-term project plans and rollouts.
  • An exceptional written and verbal communicator both in English and French and the ability to translate technical concepts to non-technical audiences.
  • Proficient with Microsoft Suite (Word, Excel, PowerPoint), HubSpot, Jira and confluence.
  • Prior experience in the Health Software industry strongly preferred. Experience in Remote Patient Monitoring and senior patient onboarding a plus.

Contact [email protected] if you believe to be a good fit for this position.

Application Support Analyst | United States
As Customer Success Manager you will lead post-sales implementations including the setup of healthcare practices and the onboarding of patients, raising the level of engagements of CareSimple’s customers. You will proactively build and nurture solid relationship to ensure our customers achieve their desired outcomes and get the most value from our remote patient monitoring solutions and services at each stage and level.

To succeed, you’ll need an operational mentality, the drive to transform vision into reality and possess a unique blend of business and technical skills. You will spend time understanding our customers unique challenges and work with CareSimple’s cross-functional teams to provide solutions to remove any potential roadblocks. You will also create and implement a continuous feedback process to funnel our customers feedback and act on it to recommend improvements that will ensure our roadmaps are aligned with our customers success.

Responsibilities

  • Collaborate with the Customer Success team in delivering best-in-class customer service.
  • Answer incoming client calls and respond to their questions and/or transfer them to the appropriate department or service.
  • Occasionally make outbound calls to provide support, get more information or clarify details from clients.
  • Maintain internal customer records by updating account information on the CRM.
  • Support patient onboardings by managing daily order entries and ensuring that deliveries to our customers and patients are made on time.
  • Maintains visibility on the status of our highest priority orders and implement risk mitigation strategies to minimize the chance of delays.
  • Coordinate alongside the customer success and logistics teams the exception cases such as reshipments, replacements, same-day deliveries and returns.
  • Audit, maintain, and compile information from various sources to generate weekly and monthly reports.
  • Provide constructive feedback regarding current protocols, database(s), processes with the objective of identifying areas of potential process efficiencies/improvements.
  • Assist with a variety of scheduled and unscheduled projects that may occur within the department at any given time.
  • Other duties and tasks as required and assigned by the manager.

Qualifications

  • 2+ years of client/customer service experience in a pharmaceutical company, a medical device manufacturer, a healthcare payer or provider, or a combination of.
  • A demonstrated track record of client-facing patient support program success.
  • Analytical and detail-oriented, able to appropriately communicate detail to customers and other team members.
  • Demonstrated leadership and people skills to interact and influence decisions in a matrix environment, including colleagues, cross-functional teams, customers, and senior level leaders.
  • Self-starter with strong commitment to quality, strong problem-solving skills, and an ability to construct, deliver upon, and manage long-term project plans and rollouts.
  • An exceptional written and verbal communicator both in English and French and the ability to translate technical concepts to non-technical audiences.
  • Proficient with Microsoft Suite (Word, Excel, PowerPoint), HubSpot, Jira and confluence.
  • Prior experience in the Health Software industry strongly preferred. Experience in Remote Patient Monitoring and senior patient onboarding a plus.

Contact [email protected] if you believe to be a good fit for this position.

DevOps Engineer | United States
We’re looking for a proactive, detail-oriented and highly energetic DevOps Engineer to join our great team.

Responsibilities

  • Under guidance of the Director of engineering, work on various part of Tactio platform
  • Contribute to improve the server architecture
  • Support clients with client-side installations
  • Use, maintain and improve monitoring tools
  • Contribute to improve and maintain our Back-end APIs
  • Participate and improve the security of the platform
  • Analyse, manage and fix security scans issues
  • Improve and maintain the continuous integration process
  • Manage all kinds of certificates (APNS, Apple, SSL, client certificates, etc …)
  • Make the difference in the life of patients from around the world

Qualifications

  • 5+ year’s experience in a DevOps/Programming role
  • Experience with cloud providers (Azure, AWS, Google Cloud or IBM etc.)
  • Experience with databases (MySQL)
  • Deep understanding of networking and web infrastructure
  • Not afraid of the command line and using bash to configure a web app
  • Knowledgeable in coding with PHP, Python and Java
  • Experience with IBM BlueMix Cloud
  • Available to work outside office hours on occasion locally and/or remotely
  • Excellent written/oral communication, presentation, collaboration skills both in English and French.

Nice to have

  • Experience with monitoring process and tool like Pager Duty
  • Experience with containers and microservices (Docker, Kubernetes)
  • Experience with NoSQL databases

Contact [email protected] if you believe to be a good fit for this position.

Sales Development Specialist | United States
As Sales Development Specialist, you will be asked to contribute to the achievement of CareSimple’s sales targets by working, helping and supporting our sales efforts, coordinating sales activities, and building and maintaining exceptional customer relationships above and beyond the sale process. Collaborate on the majority of our sales and business development projects to ensure that stakeholders have all the information they need. To be successful, you will need to be analytic, detail-oriented, proactive, have excellent communication skills, be able to learn and adapt to new situations quickly and have strong customer service skills.

Responsibilities

  • Effectively communicate to our customers the value proposition through demos, proposals and presentations and participating with the Sales team to develop sales best practices and in drafting, creating and updating the sales materials.
  • Support the sales team to build and maintain strong, long-lasting and collaborative customer relationships. Improve their productivity by optimizing the sales workflow such as contact customers to arrange appointments and ensure that all member of the sales team have the most up-to-date material for their demos and presentations.
  • Handle calls, emails, and messages as requested by the sale team, following-up on leads, answering queries or clarify any ambiguous information, schedule demos or presentations and making Tactio’s platform and services as attractive to potential customers as possible.
  • Generate and prepare sales reports, presentations, proposals and provide financial information to the Executive team and Finance department.
  • Collaborate closely with the company’s technical and marketing departments to ensure sales and business development intiatives are handled efficiently.
  • Support the company marketing and by attending trade shows, conferences and other marketing events and pre-sales efforts as required.
  • Perform various other tasks related to sales activities.

Qualifications

  • 5+ years of client/customer service or sales experience.
    • Analytical and detail-oriented, able to appropriately communicate detail to customers and other senior stakeholders.
  • Self-starter with strong commitment to quality, ability to multitask, find solutions and meet deadlines.
  • Exceptional written and verbal communication skills and the ability to translate technical concepts to non-technical audiences.
  • Proficient with Microsoft Suite (Word, Excel, PowerPoint).
  • Prior experience in the Health Software industry preferred. Experience in Remote Patient Monitoring and senior patient onboarding a plus.

Contact [email protected] if you believe to be a good fit for this position.

DevOps Engineer | United States

We’re looking for a proactive, detail-oriented and pragmatic DevOps Engineer to join our great team.

Responsibilities

  • Participate and support the production deployments
  • Use, maintain and improve cloud monitoring tools (servers, db, deamons)
  • Help with platform troubleshooting (investigate database content, processes, logs etc)
  • Support clients with on premise installation of our RPM platform
  • Contribute to and improve the security and performance of our RPM platform
  • Improve and maintain the development’s continuous integration process
  • Support developers with their QA & development environments
  • Maintain the platform documentation
  • Make the difference in the life of patients from around the world

Qualifications

  • 5+ years of experience in a DevOps/Infrastructure role
  • Deep understanding of networking and web infrastructure
  • Experience with a major cloud provider (Azure, AWS, Google Cloud or IBM etc.)
  • Experience with databases (MySQL) for querying and optimizing
  • Knowledgeable in coding with language like Bash, Php, Python
  • Knowledge of Git and CI tool (Jenkins, TeamCity)
  • Autonomous professional with the ability to manage multiple projects
  • Available to work sometime outside office hours on occasion
  • Good written/oral communication, presentation, collaboration skills in English

Nice to have

  • Experience with Microsoft Azure & Security Center
  • Experience with containers and microservices (Docker, Kubernetes)
  • Knowledge of any or many of the following tools (Ansible, terraform, ELK, Kibana etc.)
  • Experience with NoSQL databases

Contact [email protected] if you believe to be a good fit for this position.

Frontend Developer | Canada
We’re looking for an experienced Frontend Developer to join our dynamic team to work on our web applications, which help doctors, nurses and pharmacists remotely monitor their patient populations. Example of a web application that we recently developed: WebRTC-based video calling web module for nurses to remotely assess patients.

Responsibilities

  • Team up with designers and developers to build the next generation of our web applications;
  • Take responsibility for performance, quality and security;
  • Keep up with React, Node.js other javascript technologies;
  • Actively participate in Scrum ceremonies (Sprint planning, daily, retrospectives, demos, etc.);
  • Work closely with our team to contribute to and develop and improve our front end architecture
  • Work with our product team to find innovative solutions to our customer’s challenge.

Qualifications

  • Education: Computer Science, Software Engineering or relevant field;
  • Experience: 5+ years in JavaScript, React/Angular/Vue and Node.js.. Typescript a+
  • Experience in development with one of the major cloud vendors (Azure, AWS, Google Cloud);
  • Passion for writing code that is scalable, maintainable, reusable, and well-tested
  • Personality: High-level of curiosity, attention to detail and team spirit;
  • Bilingual: French & English;
  • Nice-to-have: personal connection with healthcare and remote patient monitoring.

Contact [email protected] if you believe to be a good fit for this position.

Backend Developer | Canada
As a Backend Developer you will work on key features of our Remote Monitoring Platform (RPM). Working in a digital health and IoT environment, you will develop new feature that help nurses and physicians follow patient with chronic conditions. You will literally change the life of both clinicians and patients. CareSimple operates in a highly regulated industry but one currently experiencing exponential grow: you and your team are expected to deliver highly performant and secure code for top notch RPM features.

Responsibilities

  • Design, code and test digital health feature within a cross-functional team;
  • Develop IoT solution in the context of Remote Patient Monitoring;
  • Develop system Interoperability feature to integrate with major EHR vendors;
  • Actively participate in teams meeting: daily, sprint planning, retrospective and demo;
  • Investigate and find solution with our support team to solve customer challenges.
  • Take responsibility and ownership for the code you deliver.

Qualifications

  • Education: Bachelor’s degree in software engineering or equivalent;
  • Experience: 5+ years with Linux, Apache, MySQL, PHP, SQLite
  • Knowledge: OO languages (Java, C#, Objective-C, etc.), iOS, Android,
  • Use to work in common industry tool (Git, JIRA, Confluence),
  • You have a passion for elegant and efficient code, wearables, healthcare and productive teamwork
  • Your self-motivated but does well in a team-based environment;
  • You demonstrate strong initiative and enthusiasm;
  • You understand that secure code is not optional in digital health;
  • Experience with security protocols (SSL, OAuth);
  • Experience mentoring other developers in a professional setting.
  • Nice-to-have: Familiarity with FHIR, Smart on Fhir and other recent operability technologies
  • Good spoken and written communication skills, both in English and French

Contact [email protected] if you believe to be a good fit for this position.

Test Automation Specialist | Canada

We’re looking for an autonomous, detail-oriented and skilled QA and Test Automation Specialist to join team.

Responsibilities

  • Contribute to the development, quality assurance and test automation of a leader in Remote Patient Monitoring (RPM)
  • Set up, operate and leverage test automation frameworks
  • Create functional test cases, integration test cases and test automation scripts
  • Create APIs test and participate in cloud software testing and troubleshooting
  • Test applications, system-to-system interfaces and complete software solutions
  • Contribute to the improvement of the team’s software engineering processes

Qualifications

  • 5+ years of experience in manual software testing and test automation
  • Experience with test automation tool for web application like Selenium, Cypress or Protractor
  • Experience with RESTful web services, XML and JSON
  • Experience in PHP, Javascript or similar language
  • Strong problem solving and analytical skills
  • A degree in Computer Science, or similar, or equivalent experience
  • Excellent communication skills, both oral and written

Nice to Have

  • Experience with TeamCity or similar CI
  • Experience in working in a highly regulated industry (Quality & Security compliance)
  • Experience with test automation tool (like Appium) & framework development for mobile apps
  • Experience with a major cloud provider (Azure, AWS, Google Cloud or IBM etc.)
  • Knowledge of Healthcare domain would be a plus.

Contact [email protected] if you believe to be a good fit for this position.

OUR MISSION

Who We Are

We are a collaborative and agile team digitizing remote care for physician groups demanding scalable, secure and patient-friendly solutions. We help patients live better, healthier and autonomous lives from the comfort and privacy of their homes. Learn more about our services

Man taking his blood pressure at home

Why CareSimple

An increasing number of clinicians recognize the benefits of Remote Patient Monitoring and are looking to implement it into their practices, yet they face challenges. We strive to solve those challenges by providing the best RPM solution easy-to-use by both clinicians and patients—extending digital care and connectivity to those in need. Join us and be a part of the solution!

Patient and doctor communicating on mobile

OUR TEAM

Culture

We put our culture and people first. If you ask anyone at CareSimple why they work here, the answer is inevitably the same: it’s the people. As such, we’ve created a culture where people feel empowered to make a difference; where we’re passionate about innovation and collaboration; and where we take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.

Physicians and business people having a meeting

Diversity & Inclusion

We value the human spirit, intelligence and creativity, regardless of its ethnicity, gender identity, or religious beliefs. With these values deep rooted, we nurture our employees and act as collaborative partners with our customers and partners. We seek open, candid, direct relationships where listening to others is as important as expressing ourselves.

diversity, inclusion

A Word From Our CEO

“I value that CareSimple since inception is a workplace of inclusion where respect for other team members, suppliers, customers and partners is fundamental in our way to collaborate. We embrace diversity because it reflects not only who we are, but also the patients remotely cared for by our customers. Empowered by our diversity, we’re a team of dedicated, high performing and socially responsible individuals working together for the benefit of the clinicians and their patients we enjoy servicing. CareSimple is like a family where everyone feels good about being their true selves and being recognized for their genuine contribution to the mission.”

– Michel Nadeau, CEO

A Word From Our CEO

“I value that CareSimple since inception is a workplace of inclusion where respect for other team members, suppliers, customers and partners is fundamental in our way to collaborate. We embrace diversity because it reflects not only who we are, but also the patients remotely cared for by our customers. Empowered by our diversity, we’re a team of dedicated, high performing and socially responsible individuals working together for the benefit of the clinicians and their patients we enjoy servicing. CareSimple is like a family where everyone feels good about being their true selves and being recognized for their genuine contribution to the mission.”

– Michel Nadeau, CEO

Employee Starter Pack

Fichier 66

A competitive salary and enhanced vacation

Fichier 64

A top-tier benefits plan for you and your family

Fichier 65

A Deferred Profit Sharing Plan (DPSP) to facilitate saving for retirement

Fichier 61

24/7 telemedicine access for you and your immediate family

Fichier 67

Reimbursement of membership in professional associations

Fichier 68

Opportunity to learn and grow professionally

Fichier 62

Flexible working hours for an improved work-life balance

Fichier 69

Ability to work from anywhere and enjoy workations (work vacations)

Fichier 70

Reduced work hours on California Fridays during the summer season

Employee Starter Pack

Fichier 66

A competitive salary and enhanced vacation

Fichier 64

A top-tier benefits plan for you and your family

Fichier 65

A Deferred Profit Sharing Plan (DPSP) to facilitate saving for retirement

Fichier 61

24/7 telemedicine access for you and your immediate family

Fichier 67

Reimbursement of membership in professional associations

Fichier 68

Opportunity to learn and grow professionally

Fichier 62

Flexible working hours for an improved work-life balance

Fichier 69

Ability to work from anywhere and enjoy workations (work vacations)

Fichier 70

Reduced work hours on California Fridays during the summer season

Want to join CareSimple in improving remote care?
Get in touch with our Talent team

SAY HELLO