All patients receive reminders to take their vitals and/or answer questionnaires, as per the frequency set in their care plan. Patients that have the app installed will receive a notification when it is time to take a reading. Patients that do not have a smartphone will receive SMS reminders if they are not on track with their program. About 50% of patients using CareSimple do so without ever downloading the app.

Patients value the proximity to their provider that RPM brings. CareSimple enables you to reach out directly to your patients to encourage them, keep them in line with their program or address their questions. Text, images, links and even documents are supported. And just like the rest of our platform, messaging is HIPAA-compliant and secured.

While you likely already have a telehealth solution, CareSimple offers a built-in audio/video module to assist you with helping patients who need quick, spontaneous support. Our telehealth calls are made from the clinical portal and ring the patient just like a traditional phone call, without the need for any third-party app or account.

CareSimple is proud to offer content from Healthwise® to help care managers guide patients in their efforts to adopt healthy habits and live a healthier, more autonomous life. Powered by Healthwise’s science-based library of videos, quizzes and articles, CareSimple delivers weekly resources in plain, simple language that helps bridge both cultural and health literacy gaps.

As a provider, RPM is an opportunity to create or reinforce your digital relationship with your patients. CareSimple supports this important aspect of remote monitoring with the ability to customize the look and feel of the user experience. Directly from the portal, you can set the name, color and logo of the patient application, as well as determine the onboarding and off-boarding messaging.