News Deaconess Health System goes live as the first RPM program on Epic Toolbox Read the story
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Chronic care at scale, led by providers.

We're working toward a future where providers can care for millions of people with chronic conditions wherever they live, connecting the home to the clinic and turning everyday readings into earlier action, at the scale only technology makes possible.

CareSimple is a remote patient monitoring company that has spent 15 years on the dependable, physical and human side of care: devices that arrive, signals that connect, and people who pick up the phone.

We've grown deliberately, and largely by word of mouth. We stay focused where we add the most — reliable infrastructure and real human support — so our customers' clinicians keep the lead and the patient relationship.

That focus is who we are. We build for the long run, keep our commitments, and aim to be the kind of company large health systems can rely on year after year.

Independent and disciplined

Employee-owned and approaching profitability, we make decisions on our customers' timeline rather than a funding cycle.

Built in-house

Our own North American engineering team owns the full software and firmware stack, so we move fast and stay accountable for what we ship.

Proven with enterprises

#1 KLAS-rated for device-based RPM, and the first and only RPM vendor with Epic's Toolbox designation.

By the numbers

CareSimple today

40,000+ Cellular devices deployed
30,000+ Patients monitored
200M+ Covered lives across integrated payer platforms
20+ U.S. states with active patient populations
What we value

Respect, integrity, and honesty in everything we do

These values are how we choose to work with patients, customers, and each other, every day.

Respect for the person

We value the human spirit, intelligence and creativity — regardless of ethnicity, gender identity, or beliefs — and build relationships on trust and mutual respect.

Fair partnership

We believe in agreements where all parties gain, and the value created is greater than the sum of the parts. We listen as much as we speak.

Accountability

We earn our customers' trust one week, one month and one year at a time — responsible and accountable for the whole data path, not just our slice of it.

Continuous learning

We always aim to better understand in order to better help, support and service — and we value knowing the limits of our knowledge.

Candor

We seek open, candid, direct relationships with our customers, cohorts and suppliers — and we speak up when something isn't right.

Purpose

We keep our minds and hearts on the positive impact we can have: better, more affordable, and universally accessible healthcare.

Leadership

The people accountable for your program

An experienced team spanning engineering, clinical operations, and commercial — building remote care that health systems can trust.

Michel Nadeau, Founder & CEO of CareSimple

Michel Nadeau

Founder & CEO

Founded Minacom, building network testing systems for cable operators before its 2006 sale to Tektronix.

Charles Coutu-Nadeau, VP of Operations at CareSimple

Charles Coutu-Nadeau

VP, Operations

A decade-plus at CareSimple. Holds an EMBA from MIT and a Master's in Health Informatics from Cornell.

Bernie Benassa, VP of Provider Solutions at CareSimple

Bernie Benassa

VP, Provider Solutions

Two decades in telehealth at AMC Health and AMD Telemedicine. Holds an MBA from NC State.

Veronica Vail, RN, Clinical Lead at CareSimple

Veronica Vail, RN

Clinical Lead

Nearly a decade across Penn Medicine and Michigan Medicine in case management and transplant care.

Alex Beauchesne, Director of Product at CareSimple

Alex Beauchesne

Director, Product

Over a decade at CareSimple. A certified Product Owner and a McGill graduate in commerce.

André Brissette, Chief Information Security Officer at CareSimple

André Brissette

Chief Information Security Officer

Thirty years in software. Joined from Intel/McAfee, where he built the True Key password manager.

Our journey

Milestones that shaped the company

2006

A founder who has done it before

Michel Nadeau builds Minacom into a connectivity-assurance leader for the world's largest cable operators and sells it to Tektronix — a clean exit, and the connectivity DNA that still runs through CareSimple.

2009

The company is founded

Tactio Health launches and scales patient-to-cloud health software to users across 100+ countries — early proof of platform reach before "digital health" was a category.

2020

The cellular RPM platform launches

A purpose-built system for health systems — cellular devices, last-mile logistics, connectivity, and US-based clinical support delivered as one managed solution, not software to assemble.

2021

Independent validation

A KLAS Spotlight report finds 100% of interviewed customers would buy CareSimple again — third-party proof of satisfaction and scalability, drawn entirely from direct customer interviews.

2025

First and only into Epic's Toolbox

CareSimple becomes the only RPM vendor to earn Epic's Toolbox designation — an interface-less engine that runs inside the provider's own EHR, with no second portal or parallel system.

2026

Proof in production, at scale

The first live Toolbox program goes into production at Deaconess. CareSimple is the #1 KLAS-rated platform for device-based RPM, with 40,000+ devices deployed, 25,000+ patients monitored, and ~40 organizations live.

Built to last

Employee-owned, profitable, and built for the long partnership.

CareSimple is employee-owned and profitable, which lets us invest on our customers' timeline and build for the long partnership. We operate across North America, with dedicated commercial, distribution, and engineering centers that keep devices moving and the platform improving.

CLINICAL, SUPPORT & COMMERCIAL

Palm Beach Gardens, FL

3801 PGA Blvd, Suite 600
Palm Beach Gardens, FL 33410
United States

CUSTOM DISTRIBUTION & LOGISTICS

Union City, CA

29995 Ahern Ave
Union City, CA 94587
United States

ENGINEERING & PRODUCT

Montréal, QC

75 Queen St, Suite 1500
Montréal, QC H3C 2N6
Canada

Device to EHR, on one connected path.

See how CareSimple can run the infrastructure underneath your remote patient monitoring program — while your clinicians stay in control.